How to Know You’ve Outgrown Your Payment Provider

Signs that you have outgrown and need to change payment providers

1. Difficult to monetize existing customer base

2. No regular updates/innovation from your current provider

3. Difficult to expand cross border

  • Does my payment provider comply local commerce and taxation regulations?
  • Do they offer flexible business models to work with?
  • Do they work with local acquirers?

4. Poor integration

5. Low or limited support from existing provider

  • Difficulties getting a human on the phone, instead of a computer
  • Unqualified staff answering your questions
  • Long wait times on ticket resolution, and several escalations
  • Generic feedback, not tailored to your own inquiry
  • Many lost chargeback disputes and refund requests, without you being consulted

What to look for in a payment and eCommerce provider to maximize growth

  • Global payment processing, with good coverage
  • Periodic platform updates
  • Multiple business models supported
  • Easy integration with your tech-stack
  • Round the clock merchant and shopper support

2Checkout (now Verifone) is the leading all-in-one monetization platform for global businesses built to help clients drive sales growth across channels.

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2Checkout (now Verifone)

2Checkout (now Verifone)

2Checkout (now Verifone) is the leading all-in-one monetization platform for global businesses built to help clients drive sales growth across channels.

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