Visa has recently announced changes to its chargeback rules. Specifically, it has introduced a Compelling Evidence requirement for disputes falling under the Visa CE/30 chargeback reason code. This means that it will require merchants to provide evidence supporting their claim that a transaction was authorized by the cardholder. Merchants must…

Recovering abandoned carts should be a top priority for all eCommerce businesses. These are among the hottest imaginable leads and allowing them to “walk away” is leaving money on the table. Crucially, eCommerce brands need to understand why they moved to checkout and didn’t follow through. The job is then…

Customer churn is a critical aspect that every SaaS business must understand to grow and maintain a healthy revenue stream. This article will uncover common myths and mistakes surrounding churn, providing valuable insights into what companies should focus on and what they should save their time on while retaining revenue. What is Customer Churn? …

In January of this year, The World Bank declared, “The global economy is perilously close to falling into a global recession…” The world can’t seem to catch a break. Already weakened by the pandemic-induced recession of 2020, this year is showing no improvement. Massive layoffs, sky-high food prices, record-level bank runs, a soon-to-fail housing market, wars, and a changing political landscape all contribute to the present-day global situation.

Updated in March 2023 In the SaaS industry, business performance is measured in relatively new ways and constantly evolving as eCommerce grows and expands. Acquiring customers, onboarding them, increasing their revenue stream, and convincing them to stick around: all are challenges that SaaS businesses face every day. Subscription-based businesses face…

The battle for customer loyalty is one of any B2C or B2B business’s greatest challenges. It’s an unpleasant reality that businesses must face — there is no guarantee that customers will stick around, even if they love your product or service. With today’s hyper-competitive marketplace, consumers are spoiled for choice…

Tech-savvy Nordic consumers actively embrace change. This extends to online checkout too, with many of the region’s e-shoppers now preferring Alternative Payments Methods (APMs) to traditional cards. Let’s take a deep dive into the Nordic payments market and discover what’s fueling this disruptive trend. Source: Nordic Embassy The Nordic countries…

A new year means a fresh opportunity to unlock your full sales potential. With so many selling opportunities at hand, we believe that a holiday calendar is a must for any eCommerce business that wants to boost its revenue. If your New Year’s resolution is to reach the best version…

Outsourcing has become an increasingly popular strategy for SaaS (Software as a Service) businesses looking to streamline their operations and reduce costs. The current size of the SaaS was estimated to be roughly USD $67 billion in 2022 — and is expected to keep growing. One of the main advantages of the SaaS model is that it allows businesses to access software on a pay-as-you-go basis rather than having to purchase a license upfront. …